James joined Gallagher as Managing Director of Insure4Retirement in 2015 and was appointed Managing Director of Deacon in January 2018. Previously, James spent four years at Ageas as Sales & Customer Services Director responsible for the RIAS and Castle Cover brands. Prior to his time at Ageas James spent 16 years in the retail telecommunications sector in a number of sales, service and general management roles.
I joined Deacon in 2003 with the ambition of developing my career within the business. In 2010, I completed a Chartered Management Institute diploma to further advance my management skills and support the team to provide a first class service to our customers. I currently lead two sales teams providing products and services to both new and existing customers.
I started my career in insurance working for a personal lines insurance company, Insure4Retirement. Keen to develop my career in the sector, I jumped at the opportunity to become an Account Executive for Deacon and thanks to the company’s focus on customer service and continuous professional development, I’m now being supported to study for my qualifications with the Chartered Institute of Insurance.
I have worked in property insurance for more than for 13 years. I joined the business development team at Deacon in 2011 and currently look after residential management companies, freeholders and landlords. I am currently studying for Chartered Institute Insurance qualifications and look forward to developing my career with the company.
My career in household insurance began 11 years ago specialising in personal lines at Insure4Retirement, another Gallagher company. I seized the opportunity to work with Deacon due to their reputation for excellent customer service driven by their dedication to employee development. My role as Account Executive allows me to be responsible for both generating new business and processing renewals, allowing me to assist clients throughout the life of their policy.
I started my career in 2013 with another Arthur J. Gallagher company, Insure4Retirement, where I became a team leader. When the opportunity came to broaden my knowledge of commercial insurance and further develop my career in insurance, I joined Deacon in July 2016 supporting a selection of key accounts.