Direct Sales Team
Claims Team
Agents Team
Sophie Brooks
Sophie BrooksTeam Manager
I have worked in property insurance for more than for 19 years. I joined the business development team at Deacon in 2011 and over the next six years gained valuable insights into the often complex residential leasehold sector, looking after freeholders, landlords and the directors of Residential Management Companies and Right to Manage Companies. I now lead the Direct Sales Team, where I manage the day to day running of the team and help them to achieve the best outcome for customers.


Jamie Filkins
Jamie FilkinsRenewal Account Executive
Annie Sparks
Annie SparksAccount Executive
I started my insurance career with another Gallagher company. We’re actively encouraged to develop our careers in-house and when the opportunity came along to learn new skills a specialist broker, I didn’t hesitate. The collective experience of my Deacon colleagues and our shared values help me appreciate what great service and teamwork looks like.


Mark Savage
Mark SavageClient Service Manager
I joined Deacon in 2003 with the ambition of developing my career within the business. In 2010, I completed a Chartered Management Institute diploma to further advance my management skills and support the team to provide a first class service to our customers. I currently lead two sales teams providing products and services to both new and existing customers.


Karen Jones
Karen JonesAdministration Assistant
Julian Kennedy
Julian KennedyAccount Executive
My career in household insurance began 11 years ago specialising in personal lines at Insure4Retirement, another Gallagher company. I seized the opportunity to work with Deacon due to their reputation for excellent customer service driven by their dedication to employee development. My role as Account Executive allows me to be responsible for both generating new business and processing renewals, allowing me to assist clients throughout the life of their policy.


Joe Capell
Joe CapellAccount Executive
I was working as a Senior Advisor at another Gallagher company, Insurer4Retirement, when I got the opportunity to transfer to Deacon. I didn’t hesitate and now enjoy a much more complex role specialising in residential leasehold insurance. I talk to freeholders and leaseholders every day, providing information on buildings insurance to a host of add on products like terrorism. It’s a really interesting and often challenging sector, and I’m looking forward to developing my career here.


Katie Crouch
Katie CrouchAccount Executive
My career in insurance began with another Gallagher company, Insure4Retirement, where I became a team leader. With plenty of scope to develop a career at Gallagher, in 2016 I took the opportunity to transfer to Deacon and specialise in commercial insurance. I started a family in 2018 and thanks to a great team ethos, I now enjoy the flexibility of working part-time in a supportive role which is perfect for me right now.


Duane Wellman
Duane WellmanAccount Associate
I have been helping people with different types of home insurance for more than 10 years, but residential leasehold is my chosen speciality. It can be complex, but few office-based roles in insurance give you the opportunity to be the named point of contact for your own customers and nurture long-term relationships.