James joined Gallagher as Managing Director of Insure4Retirement in 2015 and was appointed Managing Director of Deacon in January 2018. Previously, James spent four years at Ageas as Sales & Customer Services Director responsible for the RIAS and Castle Cover brands. Prior to his time at Ageas James spent 16 years in the retail telecommunications sector in a number of sales, service and general management roles.
I started my career in 1989, working for Manulife before moving to Royal Life and then Lloyds bank insurance, where I headed a group of 12 team managers. In 2007 I joined Deacon as Business Manager and deputy to the managing director, with particular responsibility for claims, finance and administrative support.
I joined Deacon in 2003 with the ambition of developing my career within the business. In 2010, I completed a Chartered Management Institute diploma to further advance my management skills and support the team to provide a first class service to our customers. I currently manage a team of 10, providing products and services to both new and existing customers.
I have worked in property insurance for more than for 13 years. I joined the business development team at Deacon in 2011 and currently look after residential management companies, freeholders and landlords. I am currently studying for Chartered Institute Insurance qualifications and look forward to developing my career with the company.
I started my career in 2013 with another Arthur J. Gallagher company, Insure4Retirement, where I became a team leader. When the opportunity came to broaden my knowledge of commercial insurance and further develop my career in insurance, I joined Deacon in July 2016 supporting a selection of key accounts.
I started my career in financial services in 2003, working as an Account Manager in the IFA Intermediary Division of the UK’s largest mutual friendly society ’LV’. I made the switch to insurance broking, joining Deacon in 2010 as an account manager. In 2012 I left to expand my knowledge of the industry, before joining again as an account director in early 2015. I’m keen to help raise awareness and comprehension of what Deacon has to offer, because I believe our combination of product, service and people, and our commitment to innovation, is market leading.
I have worked at Deacon for 15 years and currently lead the Agents Team. I have extensive experience in the development and transition of small and large portfolios. The team looks after more than 300 managing agents. We aim to provide a best in class service and constantly challenge ourselves to improve the range of products and services we offer.
Insurance is my second career. I worked in corporate banking, for JP Morgan for 15 years before joining Deacon in 2011, quickly progressing from administration to key accounts. I had a break of service to widen my experience and knowledge of the market, and welcomed the opportunity to return to the larger Deacon team in 2016 to support our agents.