Renewals team

Direct Sales Team
Renewals Team
Claims Team
Agents Team
James Collins
James CollinsManaging Director
James joined Gallagher as Managing Director of Insure4Retirement in 2015 and was appointed Managing Director of Deacon in January 2018. Previously, James spent four years at Ageas as Sales & Customer Services Director responsible for the RIAS and Castle Cover brands. Prior to his time at Ageas James spent 16 years in the retail telecommunications sector in a number of sales, service and general management roles.

Katie Crouch
Katie CrouchAccount Executive
I started my career in 2013 with another Arthur J. Gallagher company, Insure4Retirement, where I became a team leader. When the opportunity came to broaden my knowledge of commercial insurance and further develop my career in insurance, I joined Deacon in July 2016 supporting a selection of key accounts.

Julie Dempster
Julie DempsterTeam Leader
I have experience of retail and commercial insurance and have worked at Deacon since 2005. I spent the first four years as an Account Executive handling customers renewals and was promoted to Team Leader in 2008. I am now responsible for the day-to-day management of the team.