Dedicated account teams

We take our time to find the right people to join our team. More than 50 talented and experienced professionals committed to providing you with exceptional levels of service.

Whether you have 2 or 200 flats in a block, a property portfolio of 1 or 100 blocks, standard and non-standard construction including listed buildings, you are supported by your own dedicated account team.

Our mission is to better understand the needs of your business, so that we are in the best position to negotiate the right level of cover at a competitive price with insurers – no more, no less.

It’s probably one of the reasons why 9 out of 10* of our agents and property factors come back to Deacon year after year.

At Deacon we make it our business to get to know you and understand your business.  Each block of flats has its own unique set of risks.  Combine this with juggling the needs of customers who are as diverse as the blocks they live in, and we understand why the life of an agent is so challenging.

It’s our personal approach, combined with our specialist knowledge gained over the last 27 years and exceptional levels of customer service that, our customers tell us, sets Deacon apart from anyone else in this market.

It’s a commitment that extends far beyond innovative products at competitive prices.  And it’s why Deacon is trusted with arranging insurance for over 14 billion pounds* worth of property from more than 500* managing agents and property factors.

Meet the Agent team

* 1 Sept 2015 – 1 Sept 2016