Agent Link

Developed for property management companies and property factors, AGENTlink is a password protected online portal designed to support your business.

You can submit claims and enjoy 24/7 access to the 12 months rolling claims record of every policy, including amounts paid, amounts outstanding and current status.

Your guide to getting started with AGENTlink – Making claims management a little easier!

For log-in details contact the Agent Team at Deacon on 0808 149 9564 or email

Benefits for Agents

  • Quick and easy to use and password protected for security
  • Claims progress is updated daily/overnight
  • Identify potential risks for your clients before they happen
  • Fast and easy logging of new claims

Features at a glance

  • Policy list
  • Claims list
  • Filter and export data
  • Quick links: log a claim, contact us
  • Claims loss type summary
  • Deacon account team contact numbers and email addresses
  • Latest news from Deacon

Step 1. How to log in to AGENTlink

To access the AGENTlink portal simply click on ‘More information’ under Agents on the Deacon Home Page at Then simply click on AGENTlink from the Agents home page at

Step 2. Viewing policy records and claims history

Enter your unique user name and password when prompted. Your secure AGENTlink portal showing your policy records and claims history will open in a new window. To view all your active policies, click on Policy List and a new window appears.

Step 3. Your policy list and insurance policy claims history

From your policy list, to view an individual policy’s claims history, click on Claims and a window displaying the individual claim’s record will appear.

Step 4. Your claims list and details of individual claims

To view all your active claims, click on Claims List and a new window will appear. To view the individual policy’s record, click on More in the right hand column.


To find out more about AGENTlink and how it could help your business, please call 0808 149 9564 or email