Organising the buildings insurance for blocks of flats or apartments, often known as "block insurance" or "blocks of flats insurance", is a big responsibility. We understand that. You may be the director of a Residential Management Company (RMC), Right to Manage Company (RTM), a leaseholder or simply a resident who has volunteered for the task. We have the specialist expertise to help you.

And should the worst happen, if you need to make a claim you’ll be supported by an adviser from our award-winning in-house claims team based here in the UK.  Call us today and we’ll shape insurance to suit your individual needs.

Cover benefits

Any property comprising of two or more flats or apartments is considered a ‘block’ for insurance purposes. And while every individual block of flats has its own unique set of risks, there is some cover you should expect to find in a standard policy:

  • Buildings including accidental damage, water damage, fire, theft, flood and storm
  • Inflation protection of up to 50%. We use recognised independent price indices to amend your sums insured to reflect inflation, so you don’t have to
  • Trace and access of leaks in service pipes.
  • Communal contents including fitted carpets.
  • Alternative accommodation or loss of rent.
  • Outbuildings, such as garages, and communal gardens and grounds.
  • One excess per incident so if damage affects several flats you are liable for only one excess per total claim.
  • Replacement keys including keys to communal entrances.
  • Employers liability to cover anyone working in communal areas
  • Third party liability up to £10 million.

* Broker Claims Team of the Year 2016, The Insurance Times Awards.

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Insurance valuation

Failing to insure your building for the correct value can be disastrous.
On your policy documents, you will see this referred to as ‘the buildings sum insured’ or the ‘buildings declared value”.  If you under-insure the buildings, the insurers could reduce your claim in proportion to the under-insurance. For example, if you insure for 50% of the correct value, only 50% of your claim might be paid.

Most policies make provision for re-building cost increases over time, but if the original value is wrong this does not help much. We recommend you get the buildings valued by a surveyor with experience of insurance valuations.
The valuation exercise should be repeated every three to five years, as although insurers may index-link the sum insured each year, this is based on national indices and the actual cost changes do vary on a regional basis.  So over time, your rebuild value may vary from the buildings true valuation.

For more information about this service please call us or send us a message using the email form on the Contact Us page.

Fire Risk Assessment

The Fire Safety Order (FSO) 2005 applies to all communal areas in your block of flats including rooms used by caretakers and concierges, or for storage, and extends to include plant rooms and outbuildings. It does not apply to individual flats. The FSO requires a responsible person to undertake an assessment of the fire risks and maintain a record of this which must be reviewed and kept up to date.

This should be a competent person who has sufficient training, experience and knowledge. Are you qualified to do this? If not you would be expected to engage the services of a competent person who will:

Carry out the assessment identifying any dangers

  • Provide advice on how to reduce the risk
  • Provide documentary evidence of the assessment

For more information about this service please call us or send us a message using the email form on the Contact Us page.

Health & Safety survey

If you employ people under Health and Safety regulations you are expected to do what is reasonably practical to ensure the health, safety and welfare of all employees (Health & Safety Executive). You have a similar duty to residents, visitors and contractors.

Failure to do so can result in fines, improvement notices, prohibition orders and even prison sentences.

You should carry out an assessment of the risks and fully document the results and any actions taken. If something does go wrong you have to prove you have taken all reasonable steps to prevent injury. This should be done by a competent person who has sufficient training, experience and knowledge. Are you qualified to do this? If not you would be expected to engage the services of a competent person who will:

  • Carry out the assessment identifying any dangers
  • Provide advice on how to reduce the risk
  • Provide documentary evidence of the assessment

For more information about this service please call us or send us a message using the email form on the Contact Us page.

Asbestos Survey

The Control of Asbestos Regulations 2006 governs the management of the risk of exposure to asbestos. This could impact any building built before 1999. Are you at risk?

This survey is an effective way to manage asbestos on premises by providing accurate information about the location, amount and type of any asbestos-containing materials, and documenting what actions you have taken to minimise the risks. We recommend arranging a survey which will involve sampling and analysis to determine the presence of asbestos. These surveys should only be carried out by competent surveyors who can clearly demonstrate they have the necessary skills, experience and qualifications.

For more information about this service please call us or send us a message using the email form on the Contact Us page.

Why Choose Deacon?

  • We offer you comprehensive standard cover plus optional extras.
  • We have more than 27 years’ experience specialising in blocks of flats insurance; covering properties of standard and non-standard construction, converted properties and listed buildings as well as purpose built blocks.
  • As part of Arthur J. Gallagher, named one of the world’s most ethical companies again in 2016 and one of the largest insurance brokers in the world, you can be confident that we will be here for you when you need us most.
  • Your own expert claims advisor, a member of our award-winning* claims team based in Bournemouth, will support you step-by-step from first notification to claims settlement. (*Broker Claims Team of the Year 2016)
  • We provide a 24 hour claims service allowing you to report a claim 24 hours a day, 365 days a year.